New pest control company vs experienced pest control company – does it matter?
TL;DR: New pest control companies might offer lower prices, but experienced ones bring proven methods and better guarantees. Established firms handle complex problems more reliably and often provide longer warranties. Choose based on your pest issue’s severity, budget, and need for expertise rather than company age alone.
Introduction
Pest problems are stressful, whether you’re dealing with rats, cockroaches, or bed bugs. When you search for pest control services, you’ll find both new startups and established companies with decades of experience. But does choosing a newer company over an experienced one really matter? The answer isn’t straightforward. Both types have advantages and disadvantages that depend on your specific situation. Understanding the differences helps you make the right choice for your home or business.
Does Company Experience Really Impact Results?
Experience typically means better problem-solving skills and faster solutions. Seasoned pest control teams have handled thousands of cases and recognise problems instantly. Newer companies are keen but may struggle with unusual situations or complex infestations.
Established firms understand local pest patterns across different UK regions. They know which treatments work best for Scottish midges versus London cockroaches. They’ve learned what doesn’t work through years of trial and error. Newer companies are learning this still, which sometimes means longer treatment times or repeat visits.
However, newer companies often use the latest technology and methods. They’re not stuck with outdated approaches. So experience wins on reliability, but newer firms sometimes edge ahead on innovation.
What About Costs and Value for Money?
New pest control companies usually charge less than established ones. Lower overheads and fewer staff mean cheaper prices. You might save 20-30% choosing a startup over a well-known local firm.
But cheaper doesn’t always mean better value. Established companies often include longer guarantees (sometimes 12 months). New companies typically offer shorter warranties. If pests return after two weeks, you want protection covering that.
Consider the total cost, not just the initial fee. An expensive treatment with a 12-month guarantee might cost less overall than a cheap service requiring repeat visits. Ask about what’s included before comparing prices.
Are New Companies Less Reliable Than Established Ones?
This depends on the individual business, not age alone. Some new companies are run by experienced pest controllers who left larger firms. Some established companies have outdated practices.
Check customer reviews carefully. Look at Google ratings, Trustpilot, and local directory feedback. Read recent reviews (last 6 months), not old ones. New companies might have fewer reviews, but quality matters more than quantity.
Ask for references and proof of insurance. All legitimate pest control firms should carry public liability insurance. New or old, they must follow Health and Safety Executive guidelines. Don’t choose based on company age alone. Choose based on qualifications, insurance, and reviews.
What Guarantees Should You Expect?
Experienced firms typically offer 30-90 day guarantees as standard. Many include a 12-month warranty if you maintain recommended preventative measures. New companies might only guarantee 7-14 days.
Longer guarantees reflect confidence in their work. They’re betting the pest problem won’t return. Newer companies sometimes offer short guarantees because they’re unsure about their methods’ long-term effectiveness.
Always get guarantees in writing. Ask what happens if pests return within the guarantee period. Is retreat included free? Do you pay call-out fees? These details matter significantly.
New Versus Experienced: Which Should You Choose?
For minor problems like a few wasps, a new company works fine. For serious infestations or commercial premises, experienced firms are safer choices. Consider your pest’s severity and your budget.
Check whether the company’s staff are BPCA certified (British Pest Control Association). This matters more than company age. Also verify they’re registered with local authorities if required in your area.
Get quotes from both new and established companies. Compare prices, guarantees, and customer reviews. Trust your gut about which team seems most professional and helpful.
Conclusion
Choosing between a new and experienced pest control company depends on multiple factors. Experienced firms usually offer better guarantees and proven methods. New companies often cost less and use modern technology. Neither age category guarantees success. Instead, focus on customer reviews, proper certifications, insurance, and written guarantees. Your pest problem’s severity should also guide your choice. Find a pest control company near you by searching our free UK directory, where you can compare both established and newer businesses in your area.
FAQ
Q: Are new pest control companies cheaper?
A: Yes, typically 20-30% cheaper than established firms due to lower overheads.
Q: What should I check before hiring any pest control company?
A: Verify BPCA certification, public liability insurance, recent customer reviews, and written guarantees.
Q: How long should pest control guarantees last?
A: Expect 30-90 days minimum. Established firms often offer 12 months.
Q: Can a new company handle serious infestations?
A: Some can, but experienced firms are safer bets for severe problems requiring complex solutions.
Q: Is the cheapest quote always the best choice?
A: No. Compare total costs including guarantees and potential repeat visit fees.